Your Privacy Is Our Responsibility

Section 1

Introduction & Scope

rtk66 ("we", "our", or "the platform") operates a safe and reliable online gaming environment for users in Bangladesh. This Privacy Policy ("Policy") applies when you visit or use our website rtk66.lat.

The purpose of this policy is to clearly inform you how rtk66 handles your personal information and what rights you have regarding that information. By using our services, you are accepting the terms of this policy.

Section 2

What Information We Collect

rtk66 may collect the following types of information in order to provide its services:

2.1 Information You Provide Directly

When you create an account or use our services on the platform, the following information is collected:

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Email address and contact information
• Preferred language and time zone
• Payment information (bKash, Nagad, Rocket, Upay, or bank account) — only the details necessary to complete a transaction
• Records of communication with the support team

2.2 Automatically Collected Information

Some information is automatically collected through technical means while you use the platform:

• IP address and device type
• Browser version and operating system
• Time spent on the site, pages visited, and navigation patterns
• Session data obtained through cookies and similar tracking technologies

2.3 Identity Verification Information

To comply with applicable regulations and ensure responsible gaming, government-issued identity document details may be requested for identity verification in specific cases. This information is collected and stored with the highest level of protection.

Section 3

Purpose of Data Use

rtk66 uses your information for the following legitimate purposes:

• Account Management: To create, verify, and securely manage your account.
• Payment Processing: To complete deposit and withdrawal requests. The minimum deposit is ৳300 and the minimum withdrawal is ৳500 — these transactions are processed securely.
• Customer Support: To resolve your issues via live chat and email.
• Security & Fraud Prevention: To maintain platform security and detect unauthorized activity.
• Service Improvement: To analyze user experience and improve the quality of the platform.
• Relevant Communications: To inform you about important account-related updates, policy changes, and relevant offers.
• Age Verification: As part of our responsible gaming policy, to prevent anyone under 21 from using the platform.

Section 4

Data Protection & Security

rtk66 treats the protection of your information as its top priority. We have implemented industry-standard security measures:

4.1 Technical Protection

• SSL Encryption: All data transfers between you and our servers are encrypted using SSL (Secure Sockets Layer) technology.
• Password Hashing: Your password is never stored in plain text; advanced hashing algorithms are used.
• Two-Factor Authentication: An option to add an extra layer of security to your account.
• Firewall & Security Monitoring: Around-the-clock system monitoring and prevention of unauthorized access.

4.2 Administrative Protection

Only authorized personnel can access your information, and they are bound by strict confidentiality agreements. A data minimization policy is followed — meaning no information is collected or stored beyond what is necessary.

Section 5

Data Sharing & Disclosure

rtk66 does not sell or rent your personal information. However, information may be shared with specific third parties in the following limited circumstances:

5.1 Service Providers

Only the minimum necessary information may be shared with trusted third-party partners for the delivery of core services such as payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technology infrastructure, and customer support. These partners are contractually bound and obligated to protect your data.

5.2 Legal Obligations

Information may be disclosed where required to comply with a legal order from a court or government authority. Before any such disclosure, we will make every effort to notify you as much as possible.

5.3 Security & Fraud Prevention

Information may be shared with relevant authorities in emergency situations to maintain platform security, protect other users, or defend our rights.

Section 6

Cookies & Tracking Technologies

rtk66 uses cookies to ensure the smooth operation of the platform and to improve the user experience.

6.1 Types of Cookies

• Essential Cookies: Required for maintaining login sessions and security. Without these, the platform cannot function properly.
• Preference Cookies: Remember your language preference, theme, and other personalized settings.
• Analytics Cookies: Monitor site visit patterns and performance to help improve the service.

6.2 Cookie Controls

You can control or disable cookies from your browser settings. However, please note that disabling certain essential cookies may affect the functionality of the platform.

Section 7

Data Retention Period

rtk66 retains your personal information only for as long as it is needed. The following factors are considered when determining the retention period:

• The duration your account remains active
• The need to comply with legal or regulatory obligations
• The period required for dispute resolution or contractual liability
• Historical records needed for fraud prevention

After an account is closed or deactivated, once the applicable legal retention period has expired, information is securely deleted or anonymized.

Section 8

Your Rights

You have the following rights regarding your personal information:

8.1 Right of Access

You can contact us at any time to find out what information we hold about you and how it is being used.

8.2 Right to Correction

If any of your information is incorrect, you can request that it be corrected. We will make the correction as quickly as possible.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, information that must be retained for legal obligations or legitimate business purposes may not be possible to delete.

8.4 Right to Object to Processing

You may object to marketing communications or optional data processing. Your opt-out request will be actioned within a reasonable time.

Section 9

Protection of Minors

rtk66 is for users aged 21 and above only. We do not intentionally collect any information from minors. If we are informed that a minor's information has been collected, we will immediately delete that information and close the associated account.

The age verification process is an essential part of our responsible gaming policy and is handled with the utmost care.

Section 10

Third-Party Links & Services

The rtk66 platform may include services from game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, etc.). These providers have their own privacy policies, and rtk66 is not responsible for their data collection practices.

Payment service providers (bKash, Nagad, Rocket, Upay) are governed by their own terms and privacy policies. We recommend that you read the relevant policies of those services.

Section 11

Policy Changes

rtk66 reserves the right to amend this Privacy Policy as needed. In the event of any significant change:

• A clear notice will be posted on the platform
• Registered users will be notified by email
• The effective date of the change will be stated

Continuing to use the platform after any changes will be considered acceptance of the updated policy.